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Privacy Policy

How we collect, use and protect your personal information when you use our website or engage our electrical services.

Last updated: 21 April 2026

1. Introduction

Morelec Electrical Contractors ("Morelec", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal data when you visit morelec.net, enquire about our services, or engage us as your electrical contractor.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Morelec Electrical Contractors is a limited company registered in England and Wales (Company No. 04205028, VAT No. GB 930712742), based in Bournemouth, Dorset. For the purposes of data protection law, we are the data controller responsible for your personal data.

3. Information We Collect

We may collect and process the following categories of personal data:

  • Contact details — your name, company name, email address, telephone number and postal address, provided when you submit an enquiry or request a quote.
  • Project information — details of the electrical works you have enquired about or engaged us to carry out, including site addresses and access details.
  • Correspondence — records of communications between you and us, including emails, call notes and quotation documents.
  • Technical data — your IP address, browser type, device information, and pages accessed, collected automatically when you visit our website.

4. How We Use Your Information

We use personal data for the following purposes:

  • To respond to enquiries and provide quotations.
  • To deliver the electrical services you have contracted us for, including design, installation, testing and maintenance works.
  • To issue certificates, invoices and other project documentation, including NICEIC notifications where applicable.
  • To comply with legal, regulatory and tax obligations.
  • To improve our website, services and customer experience.

5. Lawful Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract — to take steps prior to entering into a contract with you and to perform our contractual obligations.
  • Legal obligation — to comply with applicable laws, including building regulations, electrical safety standards and tax law.
  • Legitimate interests — to manage our business, maintain records, and communicate with existing and prospective clients.
  • Consent — where you have actively opted in, for example to receive marketing communications.

6. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties where necessary, including:

  • Sub-contractors and suppliers engaged to help deliver your project.
  • Accreditation bodies such as the NICEIC, where certification or notification of work is required.
  • Our accountants, insurers, legal advisers and IT service providers.
  • HM Revenue & Customs, regulators and other authorities where we are legally required to do so.

All third parties are required to keep your data secure and to use it only for the purposes we have specified.

7. Cookies

Our website uses a small number of strictly necessary cookies required for the site to function correctly. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings; blocking all cookies may affect how parts of this website work.

8. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected. Project records and certification data are typically retained for a minimum of six years to comply with our legal, contractual and insurance obligations. Enquiry data from prospective clients is retained for no longer than two years where a contract does not proceed.

9. Keeping Your Data Secure

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include secure storage, restricted staff access, encrypted communications where appropriate, and regular review of our security practices.

10. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

  • The right to be informed about how your data is used.
  • The right of access to the personal data we hold about you.
  • The right to rectification of inaccurate or incomplete data.
  • The right to erasure ("the right to be forgotten") in certain circumstances.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate when the policy was most recently revised.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Have a Question About Your Data?

Get in touch and our team will be happy to help. We take your privacy seriously and are here to answer any concerns.

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